Privacy Policy

MASTACLAD is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

This Privacy Policy applies to MASTACLAD Pty Ltd (ABN 56 676 801 657) hereafter referred to as MASTACLAD. 

This Privacy Policy outlines how we collect, hold, use and disclose personal information, how personal information can be accessed, and complaints lodged in relation to how personal information has been handled.

MASTACLAD collects personal information which is reasonably necessary for our business functions and activities. Personal Information includes – 

• Names, contact details, employment history, education qualifications, government related identifiers (e.g. tax file numbers, driver’s licence and passport information), age, gender, and other information people voluntarily provide to MASTACLAD.
• Sensitive information such as health information, which may be collected for the purpose of prospective employment.
• Personal information disclosed by customers and stakeholders when establishing an account with MASTACLAD for services, and information disclosed when otherwise communicating with our Accounts departments.
• If you are a supplier or a prospective supplier, information about your business skills, services, products and prices.
• If you are a prospective customer, information about the type of service you are interested in acquiring from us.
• Statistical information regarding views, navigation paths, your location when accessing/using the website, your access and use of the website.
• Your computer’s internet protocol address and information that helps us learn about your browser and operating system.
• Other information as may be required in order to use the website in the way in which it is intended or which you choose to provide us

Personal information may also be obtained from third parties such as publicly available resources, or through customers and suppliers where enquiries have been made by individuals about MASTACLAD services.

Personal information is collected in order to conduct business functions and activities, such as:

• Providing products, services and information to customers and other stakeholders.
• Provide functionality of the website, monitor or improve the use of and satisfaction with the website and services we provide
• For internal reporting and the management of contracts.
• To learn about your browser and operating system.
• Other reasons as advised to the particular person, or authorised by a particular person when providing the information.

When we no longer need your personal information for the above purposes, we will ensure that the information is destroyed or de-identified.
Personal information may be disclosed as required by law.

We take reasonable precautions and follow industry best practices to guard against the loss, misuse, inappropriate access, disclosure, or alteration of your personal information and in the course of destruction of your personal information. The measures we take include ensuring that electronic data is held in electronic databases with password access and virus and firewall protection procedures, sensitive personal information is only accessible by designated staff bound by duties of confidentiality and physical and logical security measures are implemented to deal with threats (both external and the possibility of internal threats).

We may modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Any complaints can be emailed to hello@mastaclad.com.au